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Policies & Compliance

Your privacy is important to us.

Tricorian Pty Ltd and its subsidiary Tricorian Life Pty Ltd are Australian companies committed to handling your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Last updated April 2026

About These Policies

These policies apply to the websites, services, and engagements operated by Tricorian Pty Ltd and its subsidiary Tricorian Life Pty Ltd (together "Tricorian", "we", "us", or "our"). Both are Australian proprietary limited companies and operate in accordance with Australian law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Tricorian Pty Ltd ABN: 69 655 609 680 Parent company · Australia
Tricorian Life Pty Ltd ABN: 69 657 970 468 Subsidiary of Tricorian Pty Ltd · Australia

Quality Policy

Tricorian is dedicated to providing a high quality of service across healthcare consulting, clinical workflow solutions, diagnostic innovation, and pharmaceutical raw material procurement. We strive to exceed customer expectations by delivering safe, effective, and reliable solutions that align with the highest standards of healthcare and information technology.

We are committed to customer satisfaction, continuous improvement, compliance with Australian and international regulations, employee engagement, the safety and efficacy of our products and services, and sustainability. Our Quality Policy is regularly reviewed to ensure it remains aligned with our business goals, regulatory obligations, and clinical responsibilities.

The entire Tricorian team is responsible for implementing this Quality Policy and contributing to its success. We are committed to making a difference in healthcare through our dedication to quality, innovation, and customer satisfaction. To learn more about our commitment to quality, please get in touch with us.

Privacy Statement

Tricorian Pty Ltd and its subsidiary Tricorian Life Pty Ltd take your privacy seriously. This Privacy Statement explains how we collect, use, store, and disclose your personal information when you visit our websites or engage with our services, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information We Collect

When you visit our websites or engage with our services, we may collect personal information that you voluntarily provide to us. This may include your name, email address, phone number, occupation, location, organisation, and other contact information you submit through enquiry forms.

We may also automatically collect technical information about your device and how you use our website. This may include your IP address, browser type, device type, referring URL, pages visited, and similar usage information.

How We Use Your Information

We may use your personal information to respond to your enquiries, deliver requested information about our services, communicate with you in relation to engagements or partnerships, improve our website and services, and meet our legal and regulatory obligations under Australian law.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Disclosure of Your Information

We may disclose your information between Tricorian Pty Ltd and Tricorian Life Pty Ltd as part of our group operations, and to trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also disclose information where required by Australian law, regulation, or legal process.

Storage and Security

We take reasonable technical and organisational measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Personal information is stored on secure servers located in Australia or with reputable cloud providers. Where information is transferred or stored overseas, we take reasonable steps to ensure recipients comply with the Australian Privacy Principles.

Your Rights

You have the right to access the personal information we hold about you and to request that we correct any information that is inaccurate, out of date, incomplete, irrelevant, or misleading. To exercise these rights, please contact us using the details below.

You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached the Australian Privacy Principles.

Cookies

We use cookies to improve your experience on our website. See the Cookies Policy section below for full details.

Changes to This Privacy Statement

We reserve the right to update or modify this Privacy Statement from time to time. Any changes will be posted on our website with the updated effective date. Your continued use of our website following the posting of any changes constitutes your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Statement or our handling of your personal information, please email us at [email protected].

Cookies Policy

Tricorian Pty Ltd and its subsidiary Tricorian Life Pty Ltd use cookies on www.tricorian.com (the "Service"). By using the Service, you consent to the use of cookies as described in this policy.

This Cookies Policy explains what cookies are, how we use cookies, how third-party providers we partner with may use cookies on the Service, your choices regarding cookies, and where to find further information.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies.

How Tricorian uses cookies

When you use and access the Service, we may place a number of cookies in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, and to enable advertisement delivery (including behavioural advertising where applicable).

We use both session and persistent cookies on the Service, and we use different types of cookies to run the Service:

  • Essential cookies: We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
  • Analytical/performance cookies: These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website. This helps us improve the way our website works.
  • Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.
  • Targeting cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and content more relevant to your interests.

Third-party cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of the Service and deliver advertisements on and through the Service.

Your choices regarding cookies

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where to find more information about cookies

You can learn more about cookies through the following resources:

Questions?

Need to talk to us about your data or our policies?

We're happy to answer any questions about how we handle your information, our quality commitments, or any other aspect of our policies.

Contact Us